Business Skills

Enhance your business skill sets.  Tailored to your requirements.  Here are some of our popular topics.  We write bespoke courses too!

Business Presentation
  1. Absence Management

  2. Achieving Sales on the Telephone

  3. Anger Management

  4. Anxiety at Work

  5. Assertiveness in Action

  6. Body Language Training

  7. Brainstorming Techniques

  8. Building Better Work Habits

  9. Building Relationships

  10. Business Etiquette

  11. Business Networking

  12. Business Presentations

  13. Coaching Essentials

  14. Coaching Skills for Managers

  15. Commerciality – Business Planning

  16. Communicating Difficult Messages

  17. Communicating with Customers

  18. Complaint Handling

  19. Conflict Handling

  20. Crisis Management

  21. Customer Care on the Telephone

  22. Customer Excellence

  23. Dealing with Challenging People

  24. Dealing with Phone Rage

  25. Dealing with Redundancy

  26. Decision Making

  27. Developing Resilience

  28. Discipline in the Workplace

  29. Diversity

  30. Effective Communication Skills

  31. Effective Customer Care

  32. Effective Sales Planning

  33. Emotional Intelligence at Work

  34. Employee Engagement

  35. Essential Management Skills

  36. Event Management

  37. Executive Presence

  38. Facilitation Skills

  39. Finance for Non-Financial Managers

  40. GDRP – Data Protection

  41. Good, Bad & Ugly Customer Service

  42. Great Leadership

  43. High Performing Teams

  44. Induction Training Design

  45. Influencing Skills

  46. Informal Resolution

  47. Interview Skills

  48. Leading Effective Teams

  49. Leading Meetings

  50. Leading Through Uncertainty

  51. Listening Skills

  52. Managing a Virtual Team

  53. Managing Difficult Behaviours

  54. Managing Emails

  55. Managing Generations

  56. Managing Performance

  57. Managing Upwards

  58. Managing Workplace Culture

  59. Marketing Essentials

  60. Mentor Training

  61. Minute Taking

  62. One Minute Managing

  63. Participating in Meetings

  64. Performance Management

  65. Planning for Change

  66. Practical Sales Skills

  67. Preparing for Job Interviews

  68. Presentation Skills

  69. Presenting Technical Information

  70. Prioritising and Planning

  71. Professional Emails

  72. Project Management

  73. Project Management Essentials

  74. Quality Management

  75. Questioning Skills

  76. Recruitment Skills

  77. Report Writing

  78. Risk Assessment

  79. Root Cause Analysis

  80. Self Development for Managers

  81. Stakeholder Management

  82. Strategic Thinking

  83. Stress Management

  84. Success with Change

  85. Talent Management

  86. Team Building

  87. The Art of Negotiation

  88. The Power of Influence

  89. The Virtual Trainer

  90. Think Your Way to Success

  91. Time Management

  92. Train the Trainer

  93. Workplace Reflective Practice

  94. Writing a CV

  95. Writing Multiple Choice Questions

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Let's Work Together

Our business skills training is run online live with lots of interaction, activities and group discussions. Whether you are working from home, or working at the office, these business skills training courses will definitely be something you find worthwhile attending to develop your skillsets.